Avalon Disaster Services
When disaster strikes, call the experts who care.

Water Damage


"In my line of work we expect customer service, and efficiency from vendors. I can rely on Boyd, and his team to deliver both. Whether it's crawling into a muddy crawl space in the middle of the night, or making temporary repairs to a roof, to prevent any further damages, he'll be there... Thanks for outstanding service, you'll be hearing from me again."
Max, Farmers Insurance

"We were so pleased with the prompt response to our home in Carson City. Our home was damaged by the Waterfall fire. We had heirloom photos that were damaged by the fire and [you] restored them to their original condition. They took great care with all our personal belongings and made this disaster less stressful. We thank them for a great job and their care and concern."
Scott & Sonya - Carson City

"I would like to make a few comments regarding the service provided by Boyd and Tina Johnson [Avalon Disaster Services] since my relocation to Northern Nevada in 2002.  I have been in the insurance claims business for 15 years and understand that it is crucial to have a restoration company with reliable and dependable service that you can count on. 

Boyd and Tina Johnson have always provided excellent and prompt handling of my insurance claims involving Fire, Smoke or Water Restoration. In a high percentage of claims they were given, the property was saved and avoided becoming a total loss due to their quick and swift mitigation of damages.

The feedback from the Homeowners we receive is that [Avalon Disaster Services] is very knowledgeable, efficient and courteous. Personally speaking, there are times when an after hours call is necessary in the late evening or early morning hours in order to mitigate a homeowners claim, due to a loss. Whether its emergency board up to secure the property or water extraction to try and save the home, Boyd has always been very dependable and receptive to our needs. Even more so than some of the preferred vendors already contracted to do the work;  I recall on several occasions getting call backs from upset homeowners that the preferred vendors initially called out for restoration work, failed to show up or called back to state they were too busy or out of the area to handle the job at hand. All it took was a phone call to Boyd or Tina, Day or night and they responded with the utmost efficiency.

Thanks to Boyd and Tina Johnson and the rest of the office staff and crew for their dedication and effort.I will continue to use their services indefinitely with the utmost confidence. "

J. Greg Pluck
Adjuster in Charge
Crawford and Company